Privacy Policy

1. Introduction

Rinfeindov Center ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rinfeindov.center (the "Site") or use our public speaking training services.

This Privacy Policy applies to all users of our Site and services, including visitors, newsletter subscribers, course participants, and clients. By accessing or using our Site or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Job title, company name, industry, professional background
• Training Preferences: Areas of interest, skill level, preferred training formats
• Communication Records: Messages, feedback, testimonials, and correspondence
• Payment Information: Billing details (processed securely through third-party payment processors)
• Account Information: Username, password, and profile details if you create an account

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: As described in our Cookie Policy

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms when you interact with our content
• Business partners or referral sources
• Public databases or marketing list providers
• Analytics and advertising service providers

3. How We Use Your Information

We use the collected information for various purposes, including:

3.1 Service Provision

• Delivering public speaking training services and courses
• Processing registrations and managing your account
• Facilitating communication between instructors and participants
• Providing customer support and responding to inquiries
• Customizing training programs to meet your needs

3.2 Communication

• Sending newsletters, updates, and educational content
• Notifying you about new courses, workshops, and events
• Providing important service announcements
• Responding to your questions and feedback

3.3 Business Operations

• Processing payments and managing billing
• Analyzing website usage and improving our services
• Conducting market research and surveys
• Maintaining security and preventing fraud
• Complying with legal obligations

3.4 Marketing and Advertising

• Sending promotional materials about our services (with your consent)
• Personalizing content and advertisements
• Measuring the effectiveness of marketing campaigns
• Building customer profiles for targeted marketing

4. Legal Basis for Processing (PIPEDA Compliance)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:

• Consent: You have provided explicit or implied consent
• Contract Performance: Processing is necessary for performing our services
• Legitimate Interests: For business operations that don't override your privacy rights
• Legal Obligations: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction handling
• Email marketing platforms for newsletter distribution
• Cloud hosting providers for data storage
• Analytics platforms for website performance analysis
• Customer support tools and communication platforms

5.2 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.

5.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our terms of service
• Protect our rights, property, or safety
• Investigate potential violations or fraud

5.4 Consent-Based Sharing

We may share your information with other parties when you provide explicit consent or request such sharing.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature of the information and how it is used
• Legal, regulatory, or contractual requirements
• Business needs and operational requirements
• Your relationship with our organization

When information is no longer needed, we securely delete or anonymize it according to our data destruction policies.

8. Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

8.1 Access and Portability

• Request access to personal information we hold about you
• Receive a copy of your data in a structured, machine-readable format
• Request information about how your data is processed

8.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your contact details and preferences
• Modify your communication preferences

8.3 Withdrawal of Consent

• Withdraw consent for processing where it was the legal basis
• Opt out of marketing communications
• Unsubscribe from newsletters and promotional emails

8.4 Deletion

• Request deletion of your personal information (subject to legal requirements)
• Close your account and associated data

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers are located. These countries may have different data protection laws than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of material changes via email or website notice
• Obtain your consent for changes that materially affect how we use your information

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Privacy Officer

Our Privacy Officer is responsible for ensuring compliance with this Privacy Policy and applicable privacy laws. You may contact our Privacy Officer directly at:

Email: [email protected]

16. Complaints

If you believe that we have not complied with this Privacy Policy or applicable privacy laws, you may file a complaint with us or with the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376